FAQ

Can therapy help me?

I believe therapy has the potential to be beneficial to all. That being said, it’s important that you find the right fit. Each therapist will approach your concerns differently and may have slightly different means to the same goals. What we know from research is that the most important part of therapy is having a trusting and secure relationship with your therapist. Although you may be intrigued by different therapy models (which can be helpful) if you find a therapist who feels like a right fit, that will have the greatest impact on your experience in therapy.

Will my insurance cover our session?

No. We are out of network with insurance providers, but you can contact your insurance company and ask them about your “out-of-network mental health benefits.” We can provide you with a superbill if you would like to submit your payments for possible reimbursement regarding your out of network benefits.

Forms of payment?

All payment is due at the time of your session. In Tandem Counseling, Inc. accepts cash, personal checks, or credit cards including most HSA/FSA cards.

How do I schedule my appointments?

Contact the specific provider with whom you would like to schedule. Individual contact info can be found under the provider tab, or contact page.

Will you prescribe me medication?

No. We are all master’s level therapists and do not have the ability to prescribe medication. We can help you find a local psychiatrist, doctor, or naturopath if you have questions or needs for medications and/or supplements.

How long does therapy take?

This depends on what you are hoping to get from therapy when you first arrive. Our goal is always to have you feeling happy and healthy and ready to take on the world without us! That being said, some areas of struggle may take longer to address than others.

What if I cannot make it to a session?

If you need to cancel an appointment, please do so 24 hours or more in advance. If you cancel less than 24 hours before your session you will be charged a $150 late cancel fee which will be due on or before your next session.

How can I tell if a therapist is a good match for me?

You will feel comfortable to be yourself with a therapist who is a good fit for you. That should include being comfortable to tell your therapist if you like or don’t like something they do! The reality is that each therapist is not a perfect fit for every person. And it is important to us that you find someone who feels like a right fit for you! We can have a short phone conversation before your first session to get a feel for this, and at any point if you feel like we might not be the best fit for you, we will work with you to find someone who can meet your needs.

Does what we talk about in therapy remain confidential?

Yes. There are a few limitations to your confidentiality that we will discuss in more detail at your first session which include safety and court orders. Apart from that, therapy is a space for you to trust that what you say is confidential.

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